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Effective Communication (BDB109) In-House Training
Without effective communication, battles are lost, relationships flounder and grievances fester.
This course will help you through the minefield of inter-personal communications and equip you for success in this delicate area.
Course Duration: 1 day
Target Audience:
Designed for learners who wish to develop their effectiveness in face-to-face communication and wish to practice techniques for inter-personal skills.
Aims:
To help delegates eliminate misunderstandings and communicate more clearly.
Objectives:
- Identify the impact of different behaviours.
- List positive ways to deal with criticism.
- Call upon learned techniques to manage feelings.
- List and explain assertiveness skills.
- State techniques for effectively saying “no”.
Course Benefits:
This flexible course helps participants to analyse and refine their approach to clear communication and improve their effectiveness both at home and in the work-place.
Course fee per delegate:
- In-house courses: P.O.A
- Maximum number of delegates 16.
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